Shipping & Returns

SHIPPING

FREE Shipping for all orders over $100

$8.30 Shipping for all orders under $100

 

RETURNS / EXCHANGES

We have a 10-day return policy. If it arrives damaged, simply return the unopened item and we will gladly issue a refund/exchange 

  1.  Prior to returning your item(s), please email us your order number, name, email address, mailing address and phone number in case we need to contact you. We recommend using an insured and traceable delivery method. JISU is not responsible for any returns lost in transit.

  2.  Please address your return package to:

115 Lonsdale st. Melbourne 3000
We're sorry; return shipping fees are not refundable. 

  1.  We will refund the original form of payment to the original purchaser within 48 to 72 hours of receiving your return. We regret that we are unable to refund the original shipping charges.